PRIVACY POLICY

1. INTRODUCTION

Jus GO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using our app, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

• Name, email address, and phone number
• Profile picture and account preferences
• Payment information (processed securely through third-party providers)
• Emergency contact information

2.2 Location Information

• Real-time location data for ride matching and navigation
• Pickup and drop-off locations
• Trip history and routes

2.3 Camera Access

• Photos of parcels taken by users for delivery verification and record-keeping
• Camera access is used solely for capturing parcel images within the app

2.4 Usage Information

• App usage patterns and preferences
• Device information (model, operating system, unique identifiers)
• Log data and crash reports
• Communication records with customer support

3. HOW WE USE YOUR INFORMATION

• Provide and maintain our wellness ride services
• Match you with certified healing practitioners
• Process payments and manage your account
• Capture and store parcel photos for delivery verification and dispute resolution
• Send service-related notifications and updates
• Improve our app functionality and user experience
• Ensure safety and security of our platform
• Comply with legal obligations and resolve disputes
• Provide customer support and respond to inquiries

4. INFORMATION SHARING

We may share your information in the following circumstances:

4.1 With Service Providers

• Certified healing practitioners for service delivery
• Payment processors for transaction handling
• Cloud storage and hosting providers
• Analytics and performance monitoring services

4.2 Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or security threats
• In connection with business transfers or mergers

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Secure payment processing through certified providers

6. DATA RETENTION

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as fraud prevention and safety.

7. YOUR RIGHTS

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

8. LOCATION SERVICES

Our app requires location services to function properly. You can control location permissions through your device settings. Disabling location services may limit app functionality.

We use location data only for service delivery and do not share precise location information with third parties except as necessary for ride completion.

9. CHILDREN'S PRIVACY

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us: